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Working as a manager has been a really enlightening experience. Not only did it teach me a lot about myself, but it also taught me a lot about what managers look for in employees. Accumulating this knowledge was a bit of a painful process. This was my first job as a manager and it really was very difficult learning to deal with all the different facets and interpersonal relationships. The way you interact with employees is different from the ways that you interact with coworkers who share the same status in the work que. All this being said – at the end of the time frame that I worked there, I really sat down and thought about what made a good employee. I want to define a good employee as: someone who you as a manager continue to want to work with, mentor, encourage, and give opportunities to. That being defined, I want to talk about the qualities that I as a manager look for in an employee, an acrynm that I like to call “ACTING PROWS”
The little things like these are the ones that are going to make you stand out to your manager. They will bring you more opportunities because people will notice what you are doing. It’s rare to find someone who fits these qualities so when you do – it may take a moment for them to realize that it’s real but then they will reward you.
Have questions or a comment? Share with me!
Let me tell you, having worked in the industry for a while, I have learned that there are somethings that should never be allowed to fly in a restaurant. Unfortunately, most of these are items that the diners shouldn’t be doing. I’ve written some previous articles on how to improve as a dining attendant/mixologist. This one is for the hungry guest that appears at a restaurant door seeking a table at a nice sit down restaurant. I have started with 5 items but I assure you there are plenty more :).
While there are many other things that need to be addressed in terms of what the “societally acceptable” behavior in restaurants is becoming – these basic items will help. Be respectful of the restaurant and their staff. They work very hard to make it a great experience and simple things like this will help enhance that for you. Don’t be that customer they talk about for the rest of the year.
Lately I’ve been thinking about social norms. Mainly because I was asked by a customer the other day what I think the biggest challenges facing women in the management workforce are. It’s a good question. Great actually. I really had to stop and think.
He and I continued to have a discussion about what the differences between men in management and women in management are. I’ve always enjoyed sociology and psychology when I take those classes. However the reality is that it doesn’t just permeate our society when it comes to management, it’s embedded into our thought process.
Gender stereotypes are weird when you think about them and heaven only knows when they started or where they came from. A great example: Pink is considered a feminine and girly color, while blue is considered a manly color. Interestingly enough these colors began as the opposite. Red was considered a manly color because it mimicked the color of blood and blue was considered feminine as it mimicked the color of flowers.
There have always been small gender stereotypes that we have allowed but the big ones are the ones I want to address today.
Guy Land – is a great example of how far we have allowed boys to fall within our society. Back when America was first being settled men were younger and more mature. They had to be. Now it is considered acceptable for men to stay in the mindset of drinking, partying, and having no responsibilities for a longer period of time. Many people love to watch the movie “Failure to Launch”. The reality is that it simply sums up what our society tolerates and calls “Men”. Like wise it’s become acceptable for people to say that if you cry, if you show any emotion besides anger, you are not a man – you are weak. However if you are a woman and you show anything like this – you are considered to be nothing more than a bitch.
It’s interesting to me how it is easier for men to get promotions, respect, and others never question their emotions in a situation or decision.
If you have ever heard the song “The Man” by Taylor Swift – you will understand what I mean. While I know society is changing and things are becoming better for women in the workforce, they are still very much opposed to women being in power. This song does a great job pointing out the differences between men and women.
Within our society it is thought that women are weaker due to being more emotional, though in all fairness i’m not sure that’s true. Society tells men to bottle their emotions – to be emotionally constipated. While a man might be considered being “strong and manly” by his friends for that, it makes it harder for women to relate to him. Yes there are times where it is nice, but lets be honest, people need relationships – they need to emotionally connect with each other. I’ve copied the lyrics for “The Man” by Taylor Swift and put them down below.
It seems like stress is always surrounding us. I’m not sure about my readers but I always go through a phase where every so many weeks – I feel more stressed than I should. Yesterday was that day. What happens is that I feel overwhelmed, over burdened, and generically insane. I get cranky and end up biting off my husbands head. In short – I become the “Queen Of Hearts”. Inevitably in this cycle of crazy – the next phase to follow is me de-stressing. I’ve found a five ways to do that and that’s what I’m going to share with you today.
If you are familiar at all with this term than you will know it is made for relaxation. I come from a state which tends to be cold 6 months out of the year. For me – this practice is more nostalgic than anything. There is something very relaxing about curling up in a fluffy blanket with a cup of something hot in hand. I also recommend a book – something that you don’t need to think about.
For me baking is an outlet. I find that I need to be able to create something that I can control in order to feel relaxed. It’s like finding a hobby. Everyone should have at least 1 and for me – it’s baking. I enjoy food, and I enjoy creating it. (PS – Check out my baking business at http://www.sweetstoriesbakery.wordpress.com )
While I don’t particularly love exercise, I do find that I enjoy the endorphin release it gives me. I have found that with exercising it allows my body to expell all the negative energy it has and it allows me to focus on what’s at hand. It also helps me to remove all the thoughts in my head and become more at peace. The days that I haven’t been super stressed out – I will do yoga. The days where it’s been harder I tend to do more spinning, running, or kick boxing. I find that this allows me to keep the peaceful feeling flowing when I’m having a good day and to expell all the anger and resentment I may be harboring on the other days.
Candles and a Hot Bath –
Hot baths can do wonders for the body and soul. I highly recommend this one especially before bed. I have found that a hot bath with a soothing candle can create an atmosphere of peace where one can feel completely rested. This allows the mind to relax and the body to let go of any stress. If you are like me – you come out ready for a nap.
Avoiding Social Media –
To be honest – I’m rarely on twitter, instagram, or facebook. I find that they harbor so much negativity that my life is far less complicated or stressful when I’m not on them. I have also found, mainly because I manage a restaurant, that if I’m at home – I need to put my phone down. I also set it on silent so I can ignore any work messages until a certain time frame has passed. I will tell you that being on your phone 24/7 is unhealthy and creates a need for more drama than you can fill. It will cause your mind to never be able to shut down and really – not everyone’s issue needs to be ours. This is the one thing that my husband has to remind me of constantly and it’s the continual source of my frustration. I’m working on trying to put down my phone more often and I recommend you do the same.
It’s hard trying to de-stress. It’s hard trying to avoid certain habits that we have created and it’s hard starting new ones. I’m not much for exercising but I have found I need the outlet. I’m always attached to my phone – and I have found I need to put it down. If you have tips and tricks that you find help you de-stress I would love to hear about them. Everyone is different and so each item is going to suit people differently. Please feel free to share your thoughts below.
I don’t know about the rest of the world but I barely have time for housekeeping. I work a job that demands the better part of 60 hours a week and I attend school for nursing. That being said, I am a busy woman. Besides having little time and energy for cleaning, I have little desire. I despise cleaning. Laundry, bathrooms, floors – I only clean when I’m irritated. That’s when my house is the cleanest.
Here are a few products that I have found that make it easier.
I have found that these products with a brush or cloth and some hot water have gone a long way. If used properly these products can increase the span that your house stays clean. Of course dusting is a regular issue due to weather but other than that – this will help you. If you have any product reviews – I would love to hear them, please fill out the form below.
*I have also found that there are some simple tips to using them. Tune in next time to hear those. *
As this semester rises up to greet us it brings to my mind how much needs to be done before I begin school again. So, having sat down and come up with my own list of what needs to be done – I thought I would share it with my readers in a hope that it would help those around me.
These are just some simple tips and tricks that I have picked up and found makes my school year easier to adjust to. These things are items that I do before every semester. It makes success easier and also helps prioritize and organize my life.
Have any tips and tricks? Comment below!
Previously I have discussed a few tips to increase server performance. While these still hold true – I’m going to expound on them. I work as a manager in the restaurant industry, these are based on things that I see my own staff doing or things I have discussed with them. Not only will these tips impress your manager but they are sure to impress your guests as well.
The reality is small things like these, which might seem large at the moment, make all the difference to your guests. They are bread and butter of a servers life. These will make your guests happier – they are more likely to return to you and that restaurant, they will increase your tips, and they will increase your standing with your manager.
Remember Good service isn’t an accident – Good service is on purpose.
Have tips or tricks? Please Share!
I’ve been working in the restaurant again. Having left and now being back, I can honestly say that I have noticed differences between the servers who make good tips and those who make average. I’m cross training as a bartender and it’s really given me the opportunity to watch the servers and notice what they do right and wrong.
3 things to do to make you a better server:
These are three simple tips that will help you manage your time and perform at your utmost. Simple steps and phrases like “proper prior planning prevents a piss poor performance” will help you in the long run.
The Prudent Person