As you all know – I work in the customer service industry. Have done for 8 years now, well my husband and I love to travel. We frequent Las Vegas quite a bit. For this reason I’ve compiled a list of the More popular Hotels that we have stayed at and what we thought of them. These hotels include: The Cosmopolitan, Bellagio, Caesar’s Palace, Aria, and the Wynn. I’ve listed the hotels in the order of the ones we liked the most to the ones we weren’t overwhelmed with.
**as a note to my readers – I do not get any affiliate payout for these reviews. Meaning they are strictly based on my experience and unbiased or “bought”**
1. The Cosmopolitan- (9/10)
We had a great experience here. We were able to check in early and the front desk staff was super friendly and attentive. We were offered the option of an upgraded room that had a view of the Bellagio fountains and a Japanese bathtub. Let me just say that it was worth every penny! We had a beautiful balcony. The tub had a huge window facing the fountains which was a great perk for me – I was able to relax in the tub and watch the show! They also were able to accommodate our request for a later checkout – super pleased about that. The pool was a great experience. They have these nice wave chairs where you can drag it into the shallows and lounge in the water for no extra charge. The pools are wading pools – meaning there are no stairs they come out via a ramp. While the lower pool was very popular due to the bar – the upper pool was more relaxing, it also had umbrellas to provide shaded areas in the pool.
2. The Aria- (8/10)
To begin the check in area was very clean. Details matter and their area was clean and decorated appropriately. The minimalistic flower arrangements did a lot.
The room was spacey- not as large as the room in the Cosmopolitan or the Wynn, but equally as nice. It was a fully automated room. Everything was controlled by and iPad, including the curtains. They gave us and early check in but were unable to give us a late checkout – little bit of a let down. However, their online checkout system was very user friendly and you could access it from multiple devices. Their pool systems were more traditional. The pool side attendants really were lacking however. They seemed to not care and lack gumption- all except one. Carly saved our pool side experience. Her 4 seasons of working as a pool side server shone through and her guest service game was on par! She was able to explain all of the menu to us and had a great attitude – super approachable. She was someone we searched out which pool she was serving before we sat down. While the Aria has many great things to offer – due to our pool experience and the size of the room it really just fell flat and cane second on our list.
3.Caesar’s Palace- (7/10)
Caesar’s palace has many great things to offer. While we did end up getting married in their chapel and I would highly recommend shu as a wedding coordinator because she saved my sanity multiple times. Caesar’s really only ranks 3rd for us. Their wedding chapels are gorgeous and worth using. The wedding suit was huge. About the size of a medium sized studio apartment. The rooms here are definitely older, but they are clean and the staff is always friendly. Caesar’s also many options of things that their visitors can do (the shops, restaurants, and endless games). The room had many windows which for me is a huge deal – I always want more light in my room (comes from living in a winterized state for so long). We have not experienced the pools in Caesar’s except the winter and it was too cold to do much swimming. But in the summer they have a secluded European pool system and American pools. Everything is influenced by Roman architecture and is gorgeous. Due to it simply being an older hotel – this ranks as 3rd on our list.
4. The Wynn- (7/10)
The Wynn was the first hotel I stayed at on the strip and so because of the memories there it holds my heart but as a rated hotel it falls to the fourth on our list. The room we received was clean and spotless. It was a suit. The view lacked but that was ok. We didn’t get in early and it took longer for us to check in than it has anywhere else. The bed was perfectly fluffy and yet still firm enough. The entry area was stunning. They change the flowers regularly.
The next day they were different. It’s still one of my favorite hotels to walk through due to the flowers alone. The pool side service was excellent. Our attendant was very attentive and gracious. There was plenty of entertainment within this casino. While there are great memories the customer service was simply sub par to other service we received.
5. The Bellagio- (6/10)
The Bellagio is known around the world. Due to being featured in movies like the Oceans movies – it has built up a reputation for itself. I was disappointed. We had a decent check in and they gave a later checkout. However, the room was tiny and in completely dark tones. It only had a few windows and felt like a prison on some level. The decor was nice but very dated. They are known for their fountains – which I didn’t get a view of. It was very clear that The Bellagio really only provides rooms for crashing purposes because the casino part is huge. There’s plenty of games and it is evident they want you to only stay if you are gaming. This only disappointed me and I was very underwhelmed by my experience there. We did not experience the poolside service, perhaps that would have been our saving grace.
Overall, we have had some great experiences but I would highly recommend the newer casinos to stay in. They have more accommodation perks and were not disappointing at all. I’m sure the older casinos could be amazing but they need to be renovated and up dated.